The advent of email and social networks has changed many of our communication habits - and not always for the better. Long gone are the days of writing eloquent personal letters that are considered charming even when imparting unpleasant news. Today, we can get so caught up in the instant nature of our culture that we even forget basic manners.
Follow these tips to ensure that you do not inadvertently hinder yourself or others while doing business in the electronic world.
If you are upset, never write an email in the heat of the moment. You may say things you wouldn't dream of saying in person. Once you hit Send, you can't take back words written in anger. Wait for your emotions to cool down. Also, if you are unsure whether the tone of a message is appropriate, ask someone else to read it before you send it. Sometimes a new set of eyes spots things you missed.
Also, keep your language appropriate, and avoid using too many acronyms. For example, IMHO, acronyms FTL (NVM LOL, JK). Seems a bit ridiculous, doesn't it?
While it is always fine to state your point of view, it is never necessary to call other users names or belittle them. This just frustrates people and may generate ill will from the forum's administrators.
Electronic communications have enriched our lives. We can now have global conversations instantly. Friends we haven't seen in years have suddenly become accessible. We can conduct business from the comfort of our own homes.
But remember, it is essential that we all strive to present our best face to the world at all times. The best way to earn the respect of others is to show them respect.
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