It would be impossible for any payment pro to be unaware of the transformation taking place in our industry today ‒ visibly at the POS, as well as behind the scenes in terms of the diverse and powerful capabilities merchants are claiming as their own. How to embrace disruption and work effectively with today's thirsty, proactive merchants is a question not yet thoroughly explored. Options need to be evaluated; decisions need to be made.
This issue's lead article, the first in a two-part series, dives into this discussion with the goal of bringing to light the emerging role of payments in merchants' playbooks and the many ways our sector can adapt.
In tandem with this, contributing writers share perspectives on Transact 16's emphasis on the disruptive factors in payments, as well as the need to transform the role of merchant level salespeople. Industry experts also discuss why businesses fail and how to prevent or ameliorate this; how to gain more by working less; keeping merchants off the MATCH list; and the unparalleled strength of in-person meetings with merchants.
Additional features delve into Wells Fargo & Co.'s new venture into the mobile wallet market; innovations in the digital gift card realm; a look at the recent CNP Expo; and details on the role of payment facilitators. And, of course, you'll find news stories aplenty covering such issues as the worldwide expansion of Visa Checkout; Wal-Mart Stores Inc's lawsuit filed against Visa Inc. to assert its right to mandate PIN debit at the POS; an Electronic Payments Coalition study disputing reports from large retailers that the Durbin Amendment benefits consumers; formation of the Innovative Lending Platform Association; and PayPal Inc.'s app upgrade for Apple and Android devices only.
Also herein are industry leader and company profiles; new product stories; and news briefs on industry appointments, acquisitions, partnerships, research, accolades, expansions, retail trends, rounds of funding, certifications, and new standards and guidelines
How has disruption in payments affected your business day to day? Have you taken bold steps into new territory to capture retailers' imagination and rise above the competition? If so, we want to hear about it to further explore what is and isn't working for the industry feet on the street today. Reach out to us at firstname.lastname@example.org. And keep those press releases coming to email@example.com.
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