By Jeffrey Shavitz
Charge Card Systems Inc.
In 2010, I published a questionnaire for merchant level salespeople (MLSs) so I could quantify and better understand the feelings, work habits and daily routines of salespeople in the payments industry.
This article provides factual data as reported by the respondents. I'm sharing this here because I believe The Green Sheet is an ideal vehicle for exchanging information with fellow MLSs who share the goal of making each of us more professional and educated within our industry.
Here are some of my findings based on open-ended questions:
These findings are based on questions that were answered with either yes or no.
I hope this information will provide you a benchmark for assessing your place within our industry. If you would like information on additional topics, please email me at firstname.lastname@example.org, and I will include your questions in follow-up questionnaires.
Jeffrey Shavitz is one of the founders of Charge Card Systems Inc. He is also an active member of The Green Sheet Advisory Board and the First Data ISO Advisory Board. He can be reached at email@example.com or 800-878-4100. For additional information on CCS, please visit www.chargecardsystems.com/gsadvisoryboard or the company's corporate website at www.chargecardsystems.com.
The Green Sheet Inc. is now a proud affiliate of Bankcard Life, a premier community that provides industry-leading training and resources for payment professionals. Click here for more information.
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