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Merchant Sales Podcasts:

Podcast - Referral Networks & Online Marketing: The Future of Merchant Sales

Published - February 25th, 2019

Learn how Matt Donovan and Adam Kiefer, founding partners of Talage, an insurance company specializing in small businesses, use referral networks and online marketing to drive sales, and how these strategies can be applied successfully to merchant sales. Plus, James offers tips for making the best use of office time, and Patti explores recent changes to the card brand's charge back rules.

Podcast - Every Charge Back Tells a Story

Published - February 18th, 2019

Learn how ChargeBack Gurus works with ISOs and their partners to manage merchant charge backs and fight charge back fraud. Their motto: Every charge back tells story. Patti reports on gains in credit, debit and prepaid card usage. And, James offers his take on the transition from working an MLS job to a running successful business.

Podcast - Why every MLS should use Apple Pay

Published - February 11th, 2019

In this week's episode, David Palmer & Robert Heinrich describe how Simpay helps agents grow their portfolios by speaking to merchant pain points with payroll and POS solutions. Plus Patti discusses the relevance of contactless payments, and James explains how agents can use Apple Pay to prospect.

Podcast - 5 Keys to Building a Merchant Sales Team

Published - February 4th, 2019

Embrace these 5 keys to building as successful merchant sales team, and learn how tokenization protects eCommerce merchants and their customers.

This week James offers 5 keys to building a successful merchant services sales team. Plus Patti discusses the movement toward card data tokenization, and how ISOs, agents and their partners can get merchants and consumers on board with this proven method to protecting against card fraud.

Podcast - How to Sell 300+ Merchants Per Year and Build a Team at the Same Time

Published - January 28th, 2019

This week, James interviews a one of a kind sales professional who sold 301 merchants last year and that wasn't even close to his best year. He did this while managing a large team of agents and keeping his life in balance. In questions from the field, James presents two variations of a successful cash discount opening pitch

Podcast - The Merchant Sales Trifecta

Published - January 21st, 2019

Culture, Technology & Access to Capital: the Trifecta of Merchant Sales Team Success.

Sam Zietz describes how the company he founded and leads, TouchSuite, fuses technology, with a partnership culture and access to capital to support successful merchant sales teams. Plus, Patti reports on the the latest surcharging developments in New York, and James offers his take on charting a successful path in merchant sales.

Podcast - Cash Discounting as a Technology Play

Published - January 14th, 2019

In this week's podcast, Kyle Dove describes how his company, PaayyTech, works with ISOs and MLSs to deploy feature-rich plug-&-play POS solutions that support merchant cash discounting. Plus Patti discusses payment solutions in the emerging market for cannabis and CBD products, and James offers strategies for making the most of networking.

Podcast - Build a Profitable Book by Selling Value

Published - January 7th, 2019

Josh Smith, CEO of Gas POS, describes a universal upgrade kit that supports ongoing gas station compliance with EMV and PCI, and other value adds Gas POS considers critical to successfully serving this vertical. Patti discusses economic indicators and consumer spending trends, and James offers tips for setting and attaining goals in the New Year.


Full Index Display


Podcast #48 - 07/01/2019


Podcast #47 - 06/24/2019

Podcast #46 - 06/17/2019

Podcast #45 - 06/10/2019

Podcast #44 - 06/03/2019


Podcast #43 - 05/27/2019

Podcast #42 - 05/20/2019

Podcast #41 - 05/13/2019


Podcast #39 - 04/29/2019

Podcast #38 - 04/22/2019

Podcast #36 - 04/08/2019

Podcast #35 - 04/01/2019

March February January
December November October September August July

Podcast #1 - 07/06/2018

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